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What makes referrals happen? Your actions, NOT your ask!
I’m angry about the (mis)information offered by “experts” about referrals. I’m not angry that the majority of their information is totally off base and bogus, I’m angry you might believe it, take it...
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How to REALLY make sales
Everyone in sales wants to learn how to sell their product or service better. And everyone is wrong. Oh sure, selling skills are an integral part of the selling process, and occasionally have to be...
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Happy Birthday, Gitomer Certified Advisor Program!
One year ago, I could not have imagined the wonderful people I would meet as a result of the Gitomer Certified Advisor Program. At our first workshop, representatives from 10 different countries...
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A personal “thank you” letter
Today I’d like to share a personal “thank you” letter that I received from my friends at Carthage College following a Skype call with with their Personal Selling and Sales Management Class. It was a...
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What do you do when workplace “change” happens?
For most people, “change” is a mixture of what was, what used to be, what is present, what I’m being faced with now, what I believe the future holds, and what I have to change to face that future. In...
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Are you the “Toast” of your meetings?
I’m gave a 10-minute talk at Toastmasters in NYC last month. Subject? Humor – what it is, how to create it, and how to use it. I was challenged to help the club members (who all have humor as the...
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Guest blog: 8 Questions with New York Times Bestseller Joe Sweeney
Check out this week’s guest post from my good friend, Brandon Steiner. In this post, Brandon shares details from his interview with bestselling author, Joe Sweeney, including the inspiration behind his...
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In My Own Words, and Their Own Words
I have always been an avid, rabid, passionate, loyal Philadelphia sports fan. MEMORY: On May 19th 1974, The Philadelphia Flyers played The Boston Bruins in game six of the Stanley Cup. The Flyers were...
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